Agents can handle card payments from their interface directly with the customer, by IVR or by sending an SMS/email.
IVR
Offer a rapid payment service, available 24/7, with IVR.
Web
Embed the web module in your website to allow your customers to pay in just a few clicks.
SMS/email
Send an SMS or an email with a secure web link that will allow your customer to pay by card.
Include card payments in your customer relationship strategy
By reducing the effort needed to subscribe to your services, buy a product or to pay a bill, not only will you increase your customer satisfaction rate, but your conversion rates as well.
Bring your own bank
Connect your account to our platform to unify your cash flow management.
Dedicated KPIs
Closely track your business in real time on customizable dashboards.
Webhooks
Synchronize your business tools using webhooks to stay automatically updated.
Your customers choose their preferred channel
Limiting payment channels can cause friction in the buyer’s journey. Put your customers at ease by offering them different options of safe and secure payment channels.
Payment tracking
You’ll be notified in real-time if the payment was successful or not.
Fraud detection
To protect your customers and your business, any suspicious activity will result in a refused payment.
Confirmations
Automatically send a payment confirmation SMS or email to reassure your customers.
Give your customers more flexibility
Give a choice between several payment methods to best meet the needs of your customers. Instant, scheduled, recurring or by instalment payments … your customers will appreciate it.
Secure payments
Transactions are processed in real time and all errors are reported, offering additional payment security to your customers and you.
Tokenisation
Using a token-based system, no bank details are saved to ensure your customers’ security.
Free or planned transactions
Prepare any upcoming transactions, propose different offers, or let your agents handle customer payments of any amount.
Streamline your buyer’s journey
Create debt collection campaigns
Reach out to your customers by creating outbound call, IVR or SMS campaigns to claim any outstanding debts that gives them a direct payment option.
Offer self-services
Let your customers pay without hassle. By embedding a payment module in your website or offering an IVR payment option, your customers are independent.
Fortify customer relationships
Mobile and connected, your customers appreciate being able to choose which payment method works for them.