Our services

Découvrez nos services de consulting, support et formation.

Get the most out of our solutions

There are always more customer expectations to meet, operational complexity to manage, employees to retain, KPIs to analyze … with new challenges each day. Whether you are looking for a little bit of advice or a lot of help to completely redesign your customer relationship strategy, we are here for you.

CONSULTING

From audits to analyzes, our team can meet you at any step of your projects to help you reach real results and significant ROI from INO CX.

TRAINING

We offer training tailored to the role and level of your employees to maximize their skills and ensure their autonomy on our solutions.

SUPPORT

Benefit from a reactive and rapid support team that helps you solve any encountered problems or makes changes for you, giving you more time to focus on high-value tasks.

How we can help

Start up in high gear

See a return on your investment rapidly with our expert support team that will implement your solutions to get you up and running in no time.

Transform your data into value

Transform your raw business data into actionable information to make informed decisions and keep your business one step ahead.

Understand your customers

From analyzing unique customer journeys to identifying actionable improvements, create lasting relationships with your customers by getting to know who they are.

Reach operational excellence

Benefit from the financial savings offered by optimizing the operating costs of your telecom, IVRs, human resources…

The INO advantage

Our experts work with your teams to ensure every aspect of your customer relationship operations are optimized, from telecom use to omnichannel interactions.

Let’s talk about your projects